As a Customer Banking Specialist, you’ll be the face of CommBank—assisting customers with everyday banking needs, solving account issues, and introducing helpful banking products. You’ll work from the front line in one of our vibrant branches and be a key part of building financial well-being for Australians. Key ResponsibilitiesGreet and assist customers with transactions, queries, and digital banking toolsIdentify customer needs and recommend suitable banking solutions (loans, cards, etc.)Educate customers about mobile and internet banking platformsResolve customer issues quickly and efficientlyWork collaboratively with your branch team to meet service and sales goals What We’re Looking ForPrior experience in customer service, retail, or banking (preferred)Excellent communication and interpersonal skillsA strong focus on problem-solving and a proactive mindsetTech-savvy and able to educate customers on digital solutionsPassionate about helping people manage their money better