As a Customer Banking Specialist, you’ll be the face of CommBank—assisting customers with everyday banking needs, solving account issues, and introducing helpful banking products. You’ll work from the front line in one of our vibrant branches and be a key part of building financial well-being for Australians. Key ResponsibilitiesGreet and assist customers with transactions, queries, and digital banking toolsIdentify customer needs and recommend suitable banking solutions (loans, cards, etc.)Educate customers about mobile and internet banking platformsResolve customer issues quickly and efficientlyWork collaboratively with your branch team to meet service and sales goals What We’re Looking ForPrior experience in customer service, retail, or banking (preferred)Excellent communication and interpersonal skillsA strong focus on problem-solving and a proactive mindsetTech-savvy and able to educate customers on digital solutionsPassionate about helping people manage their money better
We are seeking a Marketing Specialist with proven experience in international student recruitment, particularly targeting offshore markets such as South Korea and China. Your role will focus on crafting and executing strategic marketing campaigns, engaging with education agents, and converting student interest into enrollments.Key ResponsibilitiesDevelop and manage marketing campaigns to promote veterinary programs to offshore students.Collaborate with education agents in Korea and China via Zoom, WeChat, or other platforms.Produce localized content in English, Korean, and Mandarin to support student outreach.Coordinate virtual seminars, info sessions, and marketing events with overseas partners.Monitor and optimize campaign performance to increase engagement and conversion rates.Build strong relationships with international education agencies and schools.RequirementsBachelor’s degree in Marketing, Communications, International Relations, or related field.Fluent in English, Korean (Hangul), and Mandarin (中文) — both written and spoken.Understanding of Korean Xitnames (student naming and cultural nuances) is essential.Familiarity with Australian education system and student visa process.Previous experience in education marketing or student recruitment is highly desirable.Proficient in tools like Zoom, Google Workspace, Canva, and CRM platforms.