Job Description

We are looking for a friendly, reliable, and detail-focused Administration Officer to join our team on a permanent part-time basis. This role is ideal for someone seeking long-term stability, flexibility, and a supportive team environment.

Working approx. 20–24 hours over 4 days per week, start and finish times can be negotiated to suit your lifestyle and commitments. The role comes with a 3-month probation period to ensure it’s the right fit for both you and the team.

Key Responsibilities

• Customer Service & Communication
• Be the first point of contact for phone and email enquiries
• Provide timely and professional communication with clients
• Liaise with clients regarding scheduling, job progress, and completion update

Accounts & Bookkeeping

• - Assist with the setup of quotes in Xero
• - Create and send invoices; reconcile client payments
• - Enter and manage supplier invoices via Hubdoc
• - Maintain up-to-date and accurate financial records

Job Management & Admin Support

• - Set up and manage job sheets
• - Send completion photos and documentation to clients
• - File and close jobs once completed
• - Assist with job scheduling and workflow tracking
• - Maintain organised digital admin and filing systems

What We’re Looking For

• - Proven admin experience, ideally within a trade or service-based business
• - Proficiency with Xero, Hubdoc, and general office software
• - Friendly, professional communicator and team player
• - Strong attention to detail and good time management
• - Someone who is looking for a long-term position
• - Availability for a 3-month probation period

Skills

• Active listening
• Adaptability skills
• Communication Skills